Mason Bottle Customer Care logo
Mason Bottle Customer Care logo

All articles

Why does my debit/credit care show 2 separate transactions?Updated 3 years ago

Sometimes credit/debit card statements will show two transactions. This is only a temporary hold. When a purchase is made, authorization is placed on credit/debit card which temporarily holds the funds on your account. This is not an actual charge on your card and once the order has been shipped, the pre-authorization becomes an approval and the pre-authorization will drop off from your account within 3-5 business days depending on your financial institution. 

Was this article helpful?
Yes
No